Frequently Asked Questions
Everything you need to know about our premium flavor concentrates.
Are Capella Flavors products food-grade and safe for consumption?
Yes, all our flavor concentrates are high-quality, food-grade products that are manufactured in a laboratory environment following strict safety protocols.
Do your flavorings contain any fats, calories, or sweeteners?
Most of our flavorings are free of fats and calories. While some flavors may have a natural sweetness, we do not add sugars or artificial sweeteners unless explicitly stated in the product description.
How should I store my flavor concentrates to ensure longevity?
We recommend storing your bottles in a cool, dry place away from direct sunlight. When stored properly at room temperature, our flavors typically have a shelf life of 12 to 18 months.
What is your shipping policy for domestic and international orders?
We ship worldwide using major carriers. Orders are typically processed within 1-3 business days, and shipping costs are calculated at checkout based on the weight and destination of your package.
Can I return a flavor if I do not like the taste?
Due to the nature of food-grade products and health safety regulations, we cannot accept returns on opened bottles. If you receive a damaged or incorrect item, please contact our support team within 48 hours for a replacement.
Are Capella Flavors vegan and gluten-free?
The vast majority of our flavors are vegan-friendly and gluten-free. We do not use animal-derived ingredients or wheat products in our standard manufacturing processes.